Terms of Service

Last updated: June 12, 2026

1. Acceptance of Terms

By accessing or using CaseLumen ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

CaseLumen is a legal practice management platform that provides tools for law firms to manage matters, clients, calendars, and related workflows.

3. Account Registration

You must register for an account to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of these Terms
• Attempt to gain unauthorized access to any part of the Service
• Upload or transmit malicious code or content
• Interfere with or disrupt the integrity or performance of the Service
• Share your account credentials with others outside your firm

5. Data and Confidentiality

You retain ownership of all data you upload to the Service. We do not sell your data to third parties. Attorney-client privileged information you store in CaseLumen remains confidential and is not accessed by CaseLumen staff except as needed to provide technical support when expressly authorized by you.

6. Subscription and Billing

Access to the Service requires a paid subscription after any applicable trial period. Subscription fees are billed in advance on a monthly or annual basis. You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period.

7. Data Retention on Cancellation

Upon cancellation, your data is retained for 90 days, during which you may export it. After 90 days, your data may be permanently deleted.

8. Limitation of Liability

The Service is provided "as is" without warranties of any kind. CaseLumen shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Service.

9. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the revised Terms. We will notify account owners by email of material changes.

10. Contact

Questions about these Terms should be sent to legal@caselumen.com.